Legal Notice
About the Agency
Definitions
Client: any professional or natural person capable within the meaning of the Swiss Civil Code (RS 210), or legal entity, who visits the Site, subject to these general conditions.
Prestations et Services : https://www.internetdiffusion.ai/ met à disposition des Clients des agents vocaux IA révolutionnent pour la gestion des appels et votre service client. Ils vous permettent de faire plus, pour moins cher, avec une qualité inégalée.
Les conditions d’attribution aux Clients des Prestations et Services sont susceptibles d’évolutions à convenir entre les parties. In this case, the Customer will be informed of the new conditions and their date of application.
In addition to the Services subject to these Terms and Conditions and corresponding to the Site, specific Services may be added. These services are then subject to a specific contract between INTERNET DIFFUSION Sàrl and the Client.
Content: All elements constituting the information present on the Site, including texts - images - videos.
Client information : Hereinafter referred to as "Information(s)" which correspond to all personal data likely to be held by https://www.internetdiffusion.ai/ for the management of your account, customer relationship management, and for analysis and statistical purposes.
User : Internet user connecting to, using the aforementioned site.
Personal information: "Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies"
The terms "personal data", "data subject", "processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679)
- Presentation of the Website
Owner: Internet Diffusion Sàrl, Rue Baylon 2B, 1227 Carouge, Switzerland
Publication Manager: Internet Diffusion Sàrl
Webmaster: https://www.internetdiffusion.ai/ – info@internetdiffusion.com
Host: Tizoo Sàrl – La Marnière 29 2068 Hauterive 032 510 48 33
Data Protection Officer: Internet Diffusion Sàrl
- General terms and conditions of use of the site and services offered.
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, transfer, or exploit for their own account all or part of the elements or works of the Site.
L’utilisation du site https://www.internetdiffusion.ai/ implique l’acceptation pleine et entière des conditions générales d’utilisation ci-après décrites. Ces conditions d’utilisation sont susceptibles d’être modifiées ou complétées à tout moment, les utilisateurs du site https://www.internetdiffusion.ai/ sont donc invités à les consulter de manière régulière.
This website is normally accessible to users at any time. An interruption for technical maintenance may be decided by
- Description of services provided
Le site internet https://www.internetdiffusion.ai/ a pour objet de fournir une information concernant l’ensemble des activités de la société.https://www.internetdiffusion.ai/ s’efforce de fournir sur le site https://www.internetdiffusion.ai/ des informations aussi précises que possible. However, it cannot be held responsible for any omissions, inaccuracies or lack of updating, whether caused by itself or by third-party partners who provide it with this information.
Toutes les informations indiquées sur le site https://www.internetdiffusion.ai/ sont données à titre indicatif, et sont susceptibles d’évoluer. Par ailleurs, les renseignements figurant sur le site https://www.internetdiffusion.ai/ ne sont pas exhaustifs. They are subject to any changes that may have been made since they were put online.
- Contractual limitations on data
The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the site user agrees to access the site using recent equipment, containing no viruses and with an up-to-date latest generation browser
The aim is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance purposes, improvement of its infrastructures, failure of its infrastructures, or if the Services generate traffic deemed abnormal.
https://www.internetdiffusion.ai/ and the host cannot be held responsible in case of malfunction of the Internet network, telephone lines or computer and telephone equipment related in particular to network congestion preventing access to the server.
- Intellectual Property and Counterfeiting
https://www.internetdiffusion.ai/ est propriétaire des droits de propriété intellectuelle et détient les droits d’usage sur tous les éléments accessibles sur le site internet, notamment les textes, images, graphismes, logos, vidéos, icônes et sons. Toute reproduction, représentation, modification, publication, adaptation de tout ou partie des éléments du site, quel que soit le moyen ou le procédé utilisé, est interdite, sauf autorisation écrite préalable de : https://www.internetdiffusion.ai/.
Toute exploitation non autorisée du site ou d’un quelconque des éléments qu’il contient sera considérée comme constitutive d’une contrefaçon et poursuivie conformément aux dispositions de l’article 231.1 et suivants du droit privé Suisse.
- Limitations of Liability
https://www.internetdiffusion.ai/ acts as the publisher of the site. https://www.internetdiffusion.ai/ is responsible for the quality and accuracy of the Content it publishes.
https://www.internetdiffusion.ai/ cannot be held responsible for direct and indirect damage caused to the user's equipment when accessing the website https://www.internetdiffusion.ai/, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
https://www.internetdiffusion.ai/ ne pourra également être tenu responsable des dommages indirects (tels par exemple qu’une perte de marché ou perte d’une chance) consécutifs à l’utilisation du site https://www.internetdiffusion.ai/. Des espaces interactifs (possibilité de poser des questions dans l’espace contact) sont à la disposition des utilisateurs. https://www.internetdiffusion.ai/ se réserve le droit de supprimer, sans mise en demeure préalable, tout contenu déposé dans cet espace qui contreviendrait à la législation applicable en Suisse, en particulier aux dispositions relatives à la protection des données. Le cas échéant, https://www.internetdiffusion.ai/ se réserve également la possibilité de mettre en cause la responsabilité civile et/ou pénale de l’utilisateur, notamment en cas de message à caractère raciste, injurieux, diffamant, ou pornographique, quel que soit le support utilisé (texte, photographie …).
- Management of Personal Data
The Client is informed of the regulations concerning marketing communication, the Federal Act on Data Protection (235.1) of June 21, 2014, as well as the General Data Protection Regulation (GDPR: No. 2016-679).
7.1 Responsible for collecting personal data
For Personal Data collected in the context of creating the user's personal account and browsing on the Site, the controller of Personal Data is: https://www.internetdiffusion.ai/ represented by Fulvio Di Stefano, its legal representative.
En tant que responsable du traitement des données qu’il collecte, https://www.internetdiffusion.ai/ s’engage à respecter le cadre des dispositions légales en vigueur. In particular, it must establish the purposes of its data processing operations, provide prospects and customers with full information on the processing of their personal data, once their consent has been obtained, and maintain an accurate data processing register.
Whenever https://www.internetdiffusion.ai/ processes Personal Data, https://www.internetdiffusion.ai/ takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://www.internetdiffusion.ai/ processes it.
7.2 Purpose of collected data
https://www.internetdiffusion.ai/ is likely to process all or part of the data:
to enable navigation on the Site and the management and traceability of services ordered by the user: connection and usage data of the Site, billing, order history, etc.
to prevent and fight against computer fraud (spamming, hacking...): computer equipment used for browsing, IP address, password (hashed)
to improve navigation on the Site: connection and usage data
to conduct optional satisfaction surveys on https://www.internetdiffusion.ai/: email address
to conduct communication campaigns (SMS, email): phone number, email address
https://www.internetdiffusion.ai/ does not sell your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.
7.3 Right of access, rectification, and opposition
In accordance with current European regulations, Users of https://www.internetdiffusion.ai/ have the following rights:
right of access (Article 15 GDPR) and rectification (Article 16 GDPR), to update, complete Users' data right to lock or erase Users' personal data (Article 17 GDPR), when it is inaccurate, incomplete, ambiguous, outdated, or when its collection, use, communication or retention is prohibited
right to withdraw consent at any time (Article 13-2c GDPR)
right to restrict the processing of Users' data (Article 18 GDPR)
right to object to the processing of Users' data (Article 21 GDPR)
right to data portability for data provided by Users, when this data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
right to determine the fate of Users' data after their death and to choose to whom https://www.internetdiffusion.ai/ should (or should not) communicate their data to a previously designated third party
As soon as https://www.internetdiffusion.ai/ becomes aware of a User's death and in the absence of instructions from them, https://www.internetdiffusion.ai/ commits to destroying their data, unless its retention is necessary for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how https://www.internetdiffusion.ai/ uses their Personal Data, they can:
- view it or object to its processing by deleting it automatically by following the procedure available at this address: https://www.internetdiffusion.ai/acces-donnees
- request to modify their data by contacting https://www.internetdiffusion.ai/ through this form or in writing to the following address:
Internet Diffusion Sàrl
Rue Baylon 2B
1227 Carouge
Switzerland
In this case, the User must indicate the Personal Data they would like https://www.internetdiffusion.ai/ to correct, update or delete, by identifying themselves precisely with a copy of an identity document (ID card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on https://www.internetdiffusion.ai/ by law, particularly in terms of document retention or archiving.
7.4 Non-disclosure of personal data
https://www.internetdiffusion.ai/ s’interdit de traiter, héberger ou transférer les Informations collectées sur ses Clients vers un pays situé en dehors de l’Union européenne ou reconnu comme « non adéquat » par la Commission européenne sans en informer préalablement le client. Pour autant, https://www.internetdiffusion.ai/ reste libre du choix de ses sous-traitants techniques et commerciaux à la condition qu’ils présentent les garanties suffisantes au regard des exigences du Règlement Général sur la Protection des Données (RGPD : n° 2016-679).
https://www.internetdiffusion.ai/ s’engage à prendre toutes les précautions nécessaires afin de préserver la sécurité des Informations et notamment qu’elles ne soient pas communiquées à des personnes non autorisées. Cependant, si un incident impactant l’intégrité ou la confidentialité des Informations du Client est portée à la connaissance de https://www.internetdiffusion.ai/, celle-ci devra dans les meilleurs délais informer le Client et lui communiquer les mesures de corrections prises. Par ailleurs https://www.internetdiffusion.ai/ ne collecte aucune « données sensibles ».
The User's Personal Data may be processed by subsidiaries of https://www.internetdiffusion.ai/ and subcontractors (service providers), exclusively to fulfill the purposes of this policy.
Within the limits of their respective responsibilities and for the purposes mentioned above, the main people likely to have access to the data of Users of https://www.internetdiffusion.ai/ are primarily agents of our customer service.
7.5 Types of Data Collected
Regarding users of the website https://www.internetdiffusion.ai/, we collect the following data during contact through the form, which is essential for the functioning of the service and will be stored for a maximum period of 36 months:
name, surname, company, address, phone number, email, website.
- Incident Notification
Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. Consequently, we cannot guarantee absolute security. If we become aware of a security breach, we would notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all issues relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.
Aucune information personnelle de l’utilisateur du site https://www.internetdiffusion.ai/ n’est publiée à l’insu de l’utilisateur, échangée, transférée, cédée ou vendue sur un support quelconque à des tiers. Seule l’hypothèse du rachat de https://www.internetdiffusion.ai/ et de ses droits permettrait la transmission des dites informations à l’éventuel acquéreur qui serait à son tour tenu de la même obligation de conservation et de modification des données vis à vis de l’utilisateur du site https://www.internetdiffusion.ai/
Security
To ensure the security and confidentiality of Personal Data and Health Personal Data, https://www.internetdiffusion.ai/ uses networks protected by standard devices such as firewalls, pseudonymization, encryption and password.
When processing Personal Data, https://www.internetdiffusion.ai/ takes all reasonable measures to protect it against any loss, misuse, unauthorized access, disclosure, alteration or destruction.
- Hypertext links, "cookies" and internet tags
Le site https://www.internetdiffusion.ai/ contient un certain nombre de liens hypertextes vers d’autres sites, mis en place avec l’autorisation de https://www.internetdiffusion.ai/. Cependant, https://www.internetdiffusion.ai/ n’a pas la possibilité de vérifier le contenu des sites ainsi visités, et n’assumera en conséquence aucune responsabilité de ce fait.
Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
9.1 "COOKIES"
A "cookie" is a small information file sent to the User's browser and stored within the User's terminal (e.g., computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet Service Provider, the User's operating system, and the date and time of access. Cookies do not risk damaging the User's terminal in any way.
https://www.internetdiffusion.ai/ est susceptible de traiter les informations de l’Utilisateur concernant sa visite du Site, telles que les pages consultées, les recherches effectuées. Ces informations permettent à https://www.internetdiffusion.ai/ d’améliorer le contenu du Site, de la navigation de l’Utilisateur.
Cookies facilitating navigation and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure their browsing software so that the acceptance or refusal of Cookies is proposed to them from time to time, before a Cookie is likely to be stored in their terminal. https://www.internetdiffusion.ai/ informs the User that, in this case, it may be that not all the functionalities of their browsing software are available.
If the User refuses to record Cookies in their device or browser, or if the User deletes those that are recorded, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when https://www.internetdiffusion.ai/ or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.
Le cas échéant, https://www.internetdiffusion.ai/ décline toute responsabilité pour les conséquences liées au fonctionnement dégradé du Site et des services éventuellement proposés par https://www.internetdiffusion.ai/, résultant (i) the refusal of Cookies by the User (ii) de l’impossibilité pour https://www.internetdiffusion.ai/ d’enregistrer ou de consulter les Cookies nécessaires à leur fonctionnement du fait du choix de l’Utilisateur. Each browser is configured differently to manage cookies and user choices. It is described in the browser's help menu, which will show how the User can modify his or her Cookie preferences.
At any time, the User can choose to express and modify their preferences regarding Cookies. https://www.internetdiffusion.ai/ may also use the services of external providers to help collect and process the information described in this section.
Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, LinkedIn, and Google Plus appearing on the Site of https://www.internetdiffusion.ai/ or in its mobile application, and if the User has accepted the deposit of cookies by continuing their navigation on the Website or mobile application of https://www.internetdiffusion.ai/, Twitter, Facebook, LinkedIn, and Google Plus may also deposit cookies on your devices (computer, tablet, mobile phone).
Ces types de cookies ne sont déposés sur vos terminaux qu’à condition que vous y consentiez, en continuant votre navigation sur le Site Internet ou l’application mobile de https://www.internetdiffusion.ai/. À tout moment, l’Utilisateur peut néanmoins revenir sur son consentement à ce que https://www.internetdiffusion.ai/ dépose ce type de cookies.
9.2 INTERNET BEACONS ("TAGS")
https://www.internetdiffusion.ai/ may occasionally employ Internet beacons (also called "tags", or action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner which may be located (and thus store the corresponding information, including the User's IP address) in a foreign country.
These beacons are placed both in online advertisements allowing internet users to access the Site, and on the various pages of it.
This technology allows https://www.internetdiffusion.ai/ to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the User's use of this Site.
The external service provider may potentially collect information about visitors to the Site and other websites through these beacons, compile reports on the Site's activity for https://www.internetdiffusion.ai/, and provide other services related to the use of it and the Internet.
- Applicable Law and Jurisdiction
Tout litige en relation avec l’utilisation du site https://www.internetdiffusion.ai/ est soumis au droit Suisse. Except in cases where the law does not allow it, the competent courts of Geneva have exclusive jurisdiction.
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Internet Diffusion Sàrl